We offer technical support for ERC32 and LEON processors in the following areas:
- Processor operation, interfacing and utilisation
- Compilation system
- RTEMS and VxWorks BSP development
- LEON/GRLIB VHDL model usage
We also offer technical support for spacecraft telemetry and telecommand systems in the following areas:
- ESA Telemetry (PTME) VHDL model usage
- ESA Telecommand VHDL model usage
- ESA Time (CTM) VHDL model usage
Predefined support contracts can be ordered here.
When contacting support, please identify yourself in full, including company affiliation and site name and address.
Please identify exactly what product that is used, specifying if it is an IP core (with full name of the library distribution archive file), component, software version, compiler version, operating system version, debug tool version, simulator tool version, board version, etc.
If the product is a processor or other type of component, please also provide a GRMON log file generated with the "-log logfile.txt" command line switch at start up.
The support service is only for paying customers with a support contract.